Privacy Policy

1. Information We Collect

At Mario Miranda Tours, we collect the following information:

• Contact Information: Name, email address, phone number
• Tour Information: Desired dates, number of people, special preferences
• Usage Information: Pages visited, time on site, device used (through Google Analytics)

2. How We Use Your Information

We use the collected information to:

• Respond to your inquiries and booking requests
• Send confirmations and details about your tour
• Improve our services and user experience
• Comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on:

• Consent: For the use of cookies and analytics
• Contract: To process bookings and provide services
• Legitimate Interest: To improve our services
• Legal Obligation: To comply with applicable regulations

4. Sharing Information

We do not sell or rent your personal information. We only share information with:

• Service Providers: Such as Google Analytics for site analytics
• Legal Authorities: When required by law

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure connections (HTTPS)
• Limited access to personal information
• Regular security updates

6. Your Rights

You have the right to:

• Access your personal information
• Rectify incorrect information
• Delete your information (right to be forgotten)
• Object to the processing of your data
• Data Portability of your information
• Withdraw your consent at any time

To exercise these rights, contact us at: mario@mariomirandatours.com

7. Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy:

• Booking Information: 5 years to comply with tax obligations
• Marketing Communications: Until you withdraw your consent
• Analytics Data: 26 months (Google Analytics default setting)

8. International Transfers

Your information may be transferred and processed in countries outside of Costa Rica. We ensure that such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this policy occasionally. We will notify you of significant changes by posting the new policy on our website.

10. Contact Us

If you have questions about this privacy policy, please contact us: